Cuddly Comments

See what they say about us!

Here you can find out what others think of the Send-a-Cuddly service and of the cuddlies themselves. If you have a comment to make, either good 🙂 or bad 🙁 then please email as we welcome all feedback. It’s particularly good if you can give helpful advice to other customers!

“Fantastic service!”

I ordered the two little mice as an engagement present for my nephew. I hadn’t thought of mice but the lady on the phone suggested it and they came beautifully boxed and tied together in a big white bow. It made a lovely change from all the flowers they received. I will certainly be back for the next special occasion!

Mrs H  from Leeds


“I love this concept”

It’s so hard to find something a bit unusual and I was looking for a present to give my best friend who was recovering from a major operation. I was delighted to find a Kangaroo here with the suggested message “bounce back”. This was perfect for him and he loved it. You don’t have to use their messages but a lot of them are so apt and funny.

Ms K from Surrey



“The cutest toys!”

This Company helped me to choose a very cute paperweight Owl for my Gran for Christmas. It’s so cute, I want one for myself for Christmas too!

(Molly, age 10)



“Customer Service at its best!”

I am delighted with my bears. Beautifully presented and look so much more expensive than they were. Very hard to get Bat and Sloth cuddlys (the bat’s for me….couldn’t resist it!) and can’t wait to give the Sloth as I know she will be thrilled. Delighted with both the cuddlys and the service

Miss M from West Dunbartonshire



“Just what was needed”

Just wanted to say a big thank you firstly for being so quick to respond to my email & making sure everything was sorted & secondly for such a lovely gift idea. My mum received her cuddly today & cried on the phone (happy tears! 😊) This was a perfect gift & just what was needed to cheer up a wonderful Mum & Grandma. Thanks again!

Miss T from Dorset